MB Organics – Terms & Conditions

Last Updated: 04/02/2025

1. Introduction

Welcome to MB Organics! By accessing and using our website www.mborganics.com, or purchasing from our company, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. General Business Terms

2.1 Product Quality & Certification

  • MB Organics provides 100% organic, non-GMO, and chemical-free products certified by ISO, HACCP, SGS, and Halal authorities.

  • We ensure that all products meet international quality and safety standards before shipment.

2.2 Pricing & Payment Terms

  • All prices mentioned on the website or in quotations are subject to change without prior notice.

  • Payment terms for bulk orders include Advance Payment, Letter of Credit (L/C), and Bank Transfer (T/T).

  • All transactions must be completed in USD, EUR, GBP, or PKR as per the agreed contract.

2.3 Order Confirmation & Processing

  • Orders will only be processed once full or agreed payment is received.

  • Sample orders may include additional shipping and handling charges.

  • Bulk orders may require contract signing and additional compliance documentation.

2.4 Shipping & Delivery

  • MB Organics ships globally via air freight, sea freight, and courier services.

  • Delivery timelines vary based on destination and shipping method (typically 7-30 business days).

  • MB Organics is not responsible for customs clearance delays, duties, or import restrictions at the buyer’s location.

2.5 Return & Refund Policy

  • Returns are accepted only for defective or wrong products, provided the complaint is raised within 3 days of delivery.

  • Refunds will be processed only after verification of returned goods and may take up to 14 business days.

  • No returns/refunds for perishable items unless a defect is proven.

3. Website Usage Terms

3.1 Intellectual Property

  • All content on www.mborganics.com, including text, images, logos, and trademarks, is the property of MB Organics.

  • Any unauthorized reproduction, modification, or commercial use of our content is strictly prohibited.

3.2 User Responsibilities

  • Users must not post misleading, harmful, or offensive content on our website.

  • Any fraudulent activity, such as false inquiries, fake payments, or spamming, will result in legal action.

3.3 Privacy & Data Protection

  • MB Organics respects user privacy and does not share personal data with third parties without consent.

  • We use SSL encryption and secure payment gateways to protect user data.

4. Legal Compliance & Dispute Resolution

4.1 Compliance with Laws

  • MB Organics operates under the laws of Pakistan and complies with international trade regulations.

  • Buyers must ensure that their country allows the import of organic products before placing an order.

4.2 Limitation of Liability

  • MB Organics is not liable for any indirect, incidental, or consequential damages arising from product use.

  • Our liability is limited to the order value in case of disputes.

4.3 Governing Law & Jurisdiction

  • Any disputes will be handled under the jurisdiction of Pakistan’s courts unless otherwise agreed.

  • Alternative dispute resolution (ADR) via arbitration or mediation may be used if both parties agree.

5. Contact Information

For any inquiries regarding these Terms & Conditions, please contact us:

📧 Email: info@mborganics.com
📞 Phone/WhatsApp: +92-3038933718
🌍 Website: www.mborganics.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.